Recalls
Product quality and safety are important to us at Happygumnut.
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There is a voluntary recall for some coloured sand items distributed between 2020 and 2025.
We are ONLY obligated to provide refunds to customers that have brought from our website. If you have brought other sand products from another company you will have to go through their product recall process. We are not a distributor or a wholesaler. We are only an online retailer.
Product Safety Recall Company Statement as of 26.11.2025
It has come to our attention that some of our past and present products contain sand. All sand products sold between 2020 to 2025 is subject to a voluntary recall.
Product Safety Notice:
Laboratory testing of some Sand samples in products have detected small traces of Naturally Occurring tremolite asbestos.
Please refer to this link to understand more. The information provided by the government body enHealth
https://www.health.gov.au/resources/publications/enhealth-advice-asbestos-contamination-identified-in-imported-coloured-sand-products
Disposal advice
(from https://www.productsafety.gov.au/about-us/product-safety-news/news/safe-disposal-and-health-information-for-consumers-with-recalled-sand-products )
The ACCC refers to the following safe disposal advice for consumers with affected products from the Asbestos and Silica Safety and Eradication Agency.
Stop using any identified sand products immediately.
If the sand is still in its packaging, place in a heavy-duty plastic bag, double tape it securely, label it clearly and store in a secure location.
Clean up sites where the product was used using wet cloths to avoid generating dust. Wear gloves and a mask (preferably P2). Double bag the sand, gloves, mask and cloths. Store in a secure location.
Keep children and other people away from areas where the sand has been used until the area has been cleaned.
You should dispose of it at an authorised disposal facility. To find a facility in your area, you can search for Disposal facilities. Please also contact the facility before you go there to check their disposal requirements. It is also important to refer to your state or territory government information and requirements – see links below.
If you are uncertain or need further advice on how to manage and dispose the sand product, please contact an asbestos professional
Visit your relevant state or territory website for more information about asbestos management in your local area:
NSW: www.nsw.gov.au
QLD: asbestos.qld.gov.au
VIC: asbestos.vic.gov.au
WA: health.wa.gov.au
TAS: worksafe.tas.gov.au
SA: safework.sa.gov.au
NT: asbestos.nt.gov.au
ACT: worksafe.act.gov.au
Refunds
We will process a full refund to all purchases dating from present back to 2020. Please fill out the form and we can begin processing. We endeavour to do this as soon as possible.
Please download the recall form
We will require your Name and Details
If the item is still in your possession
Bank Details or if you prefer Refund the original payment method
Download here
Or
https://drive.google.com/file/d/1q8k2g4S8iSLllL_g28sspwekoeb91faa/view?usp=drive_link
Return form back to us at happygumnut@gmail.com
