Recalls
Product quality and safety are important to us at Happygumnut.
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There is a voluntary recall for some coloured sand items distributed between 2020 and 2025.
We are ONLY obligated to provide refunds to customers that have brought from our website. If you have brought other sand products from another company you will have to go through their product recall process. We are not a distributor or a wholesaler. We are only an online retailer.
Product Safety Recall Company Statement as of 26.11.2025
It has come to our attention that some of our past and present products contain sand. All sand products sold between 2020 to 2025 is subject to a voluntary recall.
Product Safety Notice:
Laboratory testing of some Sand samples in products have detected small traces of Naturally Occurring tremolite asbestos.
Please refer to this link to understand more. The information provided by the government body enHealth
https://www.health.gov.au/resources/publications/enhealth-advice-asbestos-contamination-identified-in-imported-coloured-sand-products
Disposal advice
(from https://www.productsafety.gov.au/about-us/product-safety-news/news/safe-disposal-and-health-information-for-consumers-with-recalled-sand-products )
The ACCC refers to the following safe disposal advice for consumers with affected products from the Asbestos and Silica Safety and Eradication Agency.
Stop using any identified sand products immediately.
If the sand is still in its packaging, place in a heavy-duty plastic bag, double tape it securely, label it clearly and store in a secure location.
Clean up sites where the product was used using wet cloths to avoid generating dust. Wear gloves and a mask (preferably P2). Double bag the sand, gloves, mask and cloths. Store in a secure location.
Keep children and other people away from areas where the sand has been used until the area has been cleaned.
You should dispose of it at an authorised disposal facility. To find a facility in your area, you can search for Disposal facilities. Please also contact the facility before you go there to check their disposal requirements. It is also important to refer to your state or territory government information and requirements – see links below.
If you are uncertain or need further advice on how to manage and dispose the sand product, please contact an asbestos professional
Visit your relevant state or territory website for more information about asbestos management in your local area:
NSW: www.nsw.gov.au
QLD: asbestos.qld.gov.au
VIC: asbestos.vic.gov.au
WA: health.wa.gov.au
TAS: worksafe.tas.gov.au
SA: safework.sa.gov.au
NT: asbestos.nt.gov.au
ACT: worksafe.act.gov.au
Refunds
We will process a full refund to all purchases dating from present back to 2020. Please fill out the form and we can begin processing. We endeavour to do this as soon as possible.
Please download the recall form
We will require your Name and Details
If the item is still in your possession
Bank Details or if you prefer Refund the original payment method
Download here
Or
https://drive.google.com/file/d/1q8k2g4S8iSLllL_g28sspwekoeb91faa/view?usp=drive_link
Return form back to us at happygumnut@gmail.com
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June 2026 PRA2026/20930
LCD Colour Drawing Writing tablet
Living Water PTY LTD T/A Happy Gumnut
We are ONLY obligated to provide refunds to customers that have brought from our website. If you have brought other sand products from another company you will have to go through their product recall process. We are not a distributor or a wholesaler. We are only an online retailer.
Product description
LCD drawing tablet for children.
Reason the product is recalled
The tablet doesn’t comply with the mandatory standards for products containing button/coin batteries.
AT THE TIME OF SUPPLY THE PACKAGING WAS MISSING A WARNING LABEL
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️ WARNING
KEEP BUTTON BATTERIES OUT OF REACH OF CHILDREN
Swallowing or insertion into any part of the body may cause severe or fatal injuries in 2 hours or less.
If you suspect a battery has been swallowed or inserted, seek immediate medical attention.
Secure battery compartment properly at all times.
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AND THE PRODUCT ITSELF WAS MISSING A WARNING LABEL
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WARNING — BUTTON/COIN BATTERY HAZARD
This product contains a lithium button/coin battery.
KEEP NEW AND USED BATTERIES OUT OF REACH OF CHILDREN.
Swallowing or insertion into any part of the body may cause severe or fatal injuries in 2 hours or less.
Button/coin batteries are hazardous if swallowed or placed inside the nose, ears or other parts of the body. Serious internal burns can occur rapidly and may result in death.
Seek immediate medical attention if you suspect a battery has been swallowed or inserted inside any part of the body.
Always ensure the battery compartment is secure. Dispose of used batteries safely and immediately.
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The packaging is missing warning information about:
- the dangers of button/coin batteries to children
- what to do when a person suspects someone has swallowed or placed a button/coin battery inside any part of their body.
The hazards to consumers
Children are at risk of choking, severe internal burn injuries or death if they swallow or place button or coin batteries inside their bodies.
Serious injury can occur in as little as 2 hours and the results can be fatal. In Australia, children have suffered serious injuries or died from swallowing button/coin batteries.
If you suspect a child has swallowed or inserted a button/coin battery:
- Call Triple Zero (000) if your child is bleeding or having any difficulty breathing.
- Call the Poisons Information Centre immediately on 13 11 26, available 24 hours a day. They can direct you to an appropriate medical facility.
Early action can save lives. Do not wait for symptoms to develop.
What consumers should do
1. Stop using the tablet immediately and place out of reach of children.
2. Contact Happy Gumnut via email and attach the completed Refund Form to receive a full refund.
Contact
Happy Gumnut
Call: 0433 699 416
Email: happygumnut@gmail.com
Visit: www.happygumnut.com.au
Details to help identify the product
Supplier running the recall
Living Water PTY LTD T/A Happy Gumnut
Who sold the product
HappyGumnut website
Dates available for sale
21 November 2024 -13 April 2026
Where the product was sold
Nationally; Online
Manufacturer country ID
China
If you are affected Please download the refund form Download Here
Or Download below
https://drive.google.com/file/d/1KzgZOJqgt6I7TtS_hoKaOF1KOTwqg3z2/view
Send it back to us at happygumnut@gmail.com
