Terms and Conditions

Turnaround Time

We endeavour to make sure that all our products listed on our website are in stock and in the pricing is up to date and correct. Our standard turnaround time is between 1-3 business days depending on availability and receiving payment authorization for a purchase. In the event that an ordered item is not in stock or we are unable to fulfil your order we will let you know as soon as possible a revised turnaround time. Otherwise, we could offer an agreeable alternative item, or a full refund if necessary

Coupons and Redeemable Codes

Only 1 code per order is redeemable at checkout. There will be no multiple discount codes per order.  

Back Orders

Occasionally certain products may be out of stock. You will be notified of any items that are back ordered and if directed we will proceed to ship all items in stock from your order. Once an item is back in stock, we will ship it out immediately unless directed otherwise.

 

Shipping

All orders are shipped from our base of operations in Brisbane , Australia. Unless other arrangements have been made, orders ship via standard Australia Post or courier. Please let us know if you’d like to request special or express shipping arrangements. Invoices are sent via email when order is placed. Shipping costs are charged at the time of order and will be included on your final invoice.

 

Ordering & Payment

Orders can be made by email, online via our website www.happygumnut.com.au

Payments for orders are required to be made via Paypal, direct funds or credit card (we currently accept Visa, Mastercard & Amex). All orders are charged at the time of shipment.

 

Cancellations Returns & Exchanges

We ask that any cancellation or changes to your order be submitted via email within 24 hours of placing your order. Defective items may be exchanges for product or credit. Damages or defective merchandise must be reported within five days of receipt. Refused packages will be charged full shipping handling and any other charges incurred. To be entitled to a full refund the merchandise must be returned unopened, unused and in it’s original packaging.

 

We Accept Cryptocurrency!

BTC Bitcoin! We Accept Cryptocurrency Payments! Ask us for our wallet address to pay for anything in store or it's available at check out!

 

Free Shipping

Free Shipping only applies across our range of toys besides furniture. Due to their nature and size we will have to get a courier to give us an estimate. Please provide us with your postcode if you do intend to purchase so we can give you a rough estimate thanks! Free Shipping only applies across all our range of toys besides furniture due to their nature and size we will have to get a courier to give us an estimate. Please provide us your POSTCODE so we can give you a rough estimate thanks!

We Would Love To Hear From You! Drop us a line! Better yet, see us in person! Arrange a time that suits you to discover our extensive range of products! Happy Gumnut 77 Albyn Road Sunnybank, Queensland, Australia Mobile: 0433 699 416. Our Hours Are By Appointment Only